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Medical Rep Speech-to-Speech AI Platform – MVP Solution Architecture
Experience Layer
👤 Medical Rep UI


- Select HCP

- Web / Mobile

⚙ Cross-Platform SDKs


(WebRTC)

💻 Azure API Management


Azure API ↕ (frac)

📊 SQL / Metadata Store


- HCP Mapping

- Session State

AI & Conversation Orchestration
⚙ Conversation Orchestrator


- Predefined Question Flow

- Stateful Session Control

- HCP Context

🎨 Validation Decision Engine


- Semantic Answer Validation

- OK vs Needs Elaboration

⚙ AI Platform & API Access


- GPT-Realtime Model-as-a-Service

Transcript Service
⚙ Transcript Service


- Text Only (NO Audio)

💾 Azure Blob Storage


- Encrypted Text Transcripts

Async Text Intelligence Pipeline
⚙ Event / Queue Trigger


- Punctuation & Cleanup

🎨 Domain Normalization (LLM)


- Medical Terminology

🎨 Redaction Service (LLM)


- PII / Sensitive Data

📊 Template Engine


- Generate JSON

- Store Database Record

demo

by sudarshan

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