ORDER TO CASH (O2C)

PROCESS IN SAP S/4HANA

Pre-Sales

Sales Department

Shipping Dept.

Billing Dept.

Accounts Dept.

Sales Inquiry
(optional)

Sales Quotation
(optional)

Customer Approval on basis of CLA Document

Sales Order

Stock Available?

Propose Delivery Date

Quantity Confirm

Credit Check

Follow Approval Process

Sales Order Release

Sales Delivery

Packing

Post Goods Issue

Billing Document

Releasing to Accounting

Customer Payment Received

COGS Account Dr.
Inventory Account Cr.

Customer Account Dr.
Domestic Sale Account Cr.
GST Receivables Cr.