Livoa LogoLivoa
Attributes
Mean
S.D.
t-value
P-value
Result

Reliability

3.373
1.289
9.7754
0.00
Significant
4.185
1.018
3.385
1.365
7.4878
0.00
Significant
4.078
1.219
3.795
1.211
1.7103
0.0876
Not Significant
3.95
1.321
3.683
1.621
4.117
0.00
Significant
4.137
1.458
3.21
1.012
14.253
0.00
Significant
4.51
0.987
Reliability
Responsiveness
Assurance
Empathy
Tangibles

Organized

Unorganized

Reliability

Organized

Unorganized

Reliability

Unorganized

Reliability

Organized

Unorganized

Reliability

Organized

Unorganized

Customer Satisfaction
Mean
S.D.
t-value
P-value
Result
Unorganized
-0.435
2.876
1.978
0.048

Organized

-0.135
0.765
Significant

boo

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