learn about the app from teachers

interactive lessons

communication

Curious,hopeful

excited ,nervous

eager,sometimes anxious

Motivated,playful

frustated,releived

Lack of info,skepticism

Difficult instructions

confusing navigation

device issues,connectivity loss

slow response,unresolved issues

engaging demos,clear benefits

Simple UI,language selection

tutorials,step by step onboarding

Offline mode,rewards

In-app help,community support