Livoa
Discord
Pricing
English
Sign In
User
Signup
Login
Auth Router
Use JWT Token
Store Instance in Cache
Auth Login Router
Privilege Base
MongoDB
Requests (Get/Post)
Admin
User
Current
Analysis
CRUD
Approval
Service Provider
Service
Chat
School Food List
MongoDB
Output
ICAM Tier 3 Support Process
Phase
End User
ESD
Tier 2
Tier 3
Change Mgmt
End User Encounters Issue
End User Searches Yourself for Knowledge
End
End User Contacts ESD
ESD Reviews Knowledge for Potential Fix
Incident is routed to Support for EU Location
Location Support checks knowledge for potential fix
Incident is Routed to ICAM Services Tier 3
Tier 3 Checks Knowledge for Potential Fix
Approved Change is applied
Change is submitted for approval to apply change
Copy of Project
by Adil
Use this design
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