Livoa LogoLivoa
Start: Malware Case Detected
Check SMS Destination
Monitor / Case & Case
Investigate legit → Further investigation
Odido: Collect account & contact number
Ben: Manually suspend SIM via SugarCRM
Add to Excel & send to robot email for suspension
Add Note in SugarCRM
Further investigation / Contact customer
Prepaid auto suspended Mark as fraud in FMS
End

test

by mario

0
0 uses