Upstream
- User Operation
- Various Data Sources

RDA System
- RDA Work Process
- RDA Reporting Platform
- Management
- Customer Segment
- Report Repository

Downstream
- Data Output
- Data Use

Control Description
- Various control points and monitoring details as per the original diagram

Legend
- Yellow: Warning
- Blue: Control
- Orange: Risk
- Green: Success
- Gray: Comments

User Operation

OPICS

CTMS

RMS

MIS System Data

RDA Reporting Platform
- Management
- Customer Segment
- Report Repository

Data Output

Data Use

Detailed control points and monitoring activities as per the original diagram, including environment, data quality, and risk controls.

■ Warning    ■ Control    ■ Risk    ■ Success    ■ Comments