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E2E Functional Validation - Cloud Team Responsibility
Time Server
Corporate Network -


Set up DHCP / DNS option tags for first time Smart Dock onboarding

Install DDMA, DDPM


using 3rd party (example Intune)

ITDM
Channel Partner System
Dell Ordering System
IT ADMIN
Dell Device Management Console (DDMC)


Includes Cloud Portal and all backend services and databases

USER
LOCAL ADMINISTRATOR
Dell Device Management Agent (DDMA)
Dell Display and Peripheral Manager (DDPM)
SupportAssist (SA)
DCU
DTP Dock Collector
Dock Firmware Updater (DFU)


Standalone utility

Webcam
Mouse
Keyboard
Audio Devices
Displays
Smart Docks
Docks
Single Device of Each Type
Peripheral SW/FW Cloud Storage
CLOUD
PC
DEVICES

1

by rk

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