1.0
Search For Customer

Person And Or Account Exists

1.3 3.3.1.1
C2M.CCB Establish Person And Or Account

1.1
Enter Customer Contact

1.2
Add Customer Contact

Premise Information Provided

1.4
Search For Premise

Premise Exists

1.5 3.5.1.5
C2M.CCB Manage Metered Site

1.5
Evaluate Customer Contact

Require Customer Contact Reminder

1.7
Log Reminder

2.1
Remove Reminder

Require Additional Reminder

1.8
Add Log Reminder

1.9
Review Log Reminder

2.0
Create To Do