Customer

Churn Prediction

Factors Influencing Churn

🔍 Customer Behavior

👥 Demographics

📊 Usage Patterns

👍 Service Quality

📋 CRM Data

📈 Transaction History

📞 Call Center Logs

🐦 Social Media Data

🎯 Accuracy

🔍 Precision & Recall

📊 F1-Score

📈 AUC-ROC

Machine Learning Models

• Logistic Regression

• Decision Trees

• Random Forest

• SVM

• Neural Networks

Statistical Approaches

Hybrid Methods

⚠️ Imbalanced Data

📉 Feature Selection Issues

⏱ Real-Time Prediction