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Local Authorities


(GNIDA, Market Committee, Traffic Police)

Governance, approvals, zoning, permissions

PRIMARY USERS
ENABLERS
๐Ÿ‘จโ€๐Ÿฆณ Elderly Visitors
- Need voice-based nav.
- Language support


๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ General Shoppers
- Want clarity in lanes
- Save time while shopping

๐Ÿ“ฆ Delivery Agents
- Locate stalls faster
- Reduce failed deliveries

๐Ÿง• First-time Visitors
- Need zone info, categories
- May not know Hindi

๐Ÿ’ป App Developers
- Build map, QR interface
- Ensure uptime, UX/UI


๐Ÿงญ UI/UX Designers
- Design intuitive experience

๐Ÿงฐ Hardware Vendors
- QR boards, signage, poles

๐Ÿ“ฃ Marketers
- Promote usage of system

SECONDARY PARTICIPANTS
๐Ÿง‘โ€๐Ÿ”ง Vendors / Stall Owners
- Gain visibility
- Direct footfall increase


๐Ÿข Local Businesses
- Can host QR kiosks

๐Ÿ“ฐ Media / Influencers
- Amplify awareness

SPONSORS & INVESTORS
๐Ÿ’ฐ Nearby Shops (Sponsor zones)
- Brand on signs/maps


๐Ÿฆ Banks / Telcos / Cafรฉ Chains
- Can advertise or co-fund

๐Ÿ“ฑ App Users from Nearby Markets
- Extend market coverage

FEEDBACK / VALIDATION CHANNELS
๐Ÿ“‹ Survey Groups - Real-time user input, iterative updates
๐Ÿ“ž Helpline Team - Elderly helpline, issue reporting
๐Ÿ“ฒ Live Chat Feedback - App UX feedback loop, ratings + reviews

Stakeholder mapping

by Shivi

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