Livoa LogoLivoa
Customer Data Source 1
Customer Data Source 2
Step 1: Data Cleansing (Remove errors and duplicates)
Step 2: Data Formatting (Standardize data format)
Step 3: Data Enrichment (Add missing info)
Single Customer View (SCV) Unified Customer Data
Filtering by Data Quality
Detection Phase - Deterministic - Filter by data quality - Match exact phone, email, ID - Score similarity by name, address
Detection Phase - Vector Search - Create embedding from customer data - Search nearest neighbors - Filter by threshold score
Customer Pair (Pairs with similarity scores)
Customer Clusters (Grouped customer IDs)
Update Customer Cluster ID - Update or create cluster IDs - Keep customer data up to date

Diagram1

by Ryo

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