Review Administrator defines reviews, creates coverage map, and configures modify and change reviewer reasons

Review Administrator or review owner starts reviews

Review Owner or Review Administrator reviews/edits current definition, changes reviewers, and previews notifications

Notifications sent and access granted for reviewers

Reviewers review Keep Modify Remove Change Reviewer

Task and/or decision related notifications sent

Review Owner or Administrator, partially approves or finalizes approval or terminates review

Review Administrator, owner, or auditor views fulfillment status in the review

Optionally review auditor authorizes review for compliance

Fulfillment cycle

Certification policy owner or review admin includes reviews in a certification policy

Certification policy violations are detected

Policy determines remediation actions

Email notifications sent to remediation policy defined recipients

Policy violations shown in certification or overview areas

* Administration tasks can also be performed by users with higher authorizations such as the Customer Administrator in a SaaS environment and the Global Administrator in on-premises environment

Micro-certification process starts a review instance for the items in violation