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FUNDAMENTAL
BUSINESS EQUATION
💰 REVENUE =
CUSTOMERS ×
VALUE PER
CUSTOMER
Sell More Units ×
Make Them Worth
More
SELL MORE
CUSTOMERS
📈 Volume Strategy
EACH CUSTOMER
WORTH MORE
💎 Value Strategy
BUSINESS GROWTH
LEVERS
• Increase lead
generation
• Improve conversion
rates
• Expand market reach
• Add new channels
• Scale successful
campaigns
• Raise prices
• Add upsells/cross-sells
• Increase purchase
frequency
• Improve retention
• Premium positioning
ROOT: Why can't we
do MORE?
Can we sell more units
or make them worth
more?
We Can't = Go down
these 6 nodes
to find out WHY you can't
do more
for each of the Mozy 6 in
order
MOZY 6 SEQUENCE
Work through in
ORDER
Stop at first constraint
1. MORE
2. METRICS
3. MARKET
4. MODEL
5. MONEY
6. MANPOWER
1. MORE: Can we
amplify
what already works?
✅ DO MORE NOW!
Highest risk-adjusted
return
Scale proven actions
STOP HERE
✅ AMPLIFY VOLUME
Count in hundreds not
tens
Volume reduces volatility
STOP
2. METRICS: Do we
have
right data to make
decisions?
YES
NO
We can
STRATEGIC
PRINCIPLES
20% RULE
Changes cause 20%
drop
Need >20% expected
gain
VOLUME PRINCIPLE
Count in hundreds
100+ repetitions minimum
SINGLE CONSTRAINT
Focus ALL resources
on ONE bottleneck
COMMITMENT
Go all in on current
vehicle
Avoid half-measures
IMPLEMENTATION
PRINCIPLES
Apply these to every
constraint solution
• Hit constraint with
multiple solutions
• Apply ALL available
resources
• Don't hold back - go
maximum effort
• Use solution stacking
when possible
• 100+ repetitions
minimum
• Count in hundreds, not
tens
• Don't evaluate until
volume met
• Consistency over
perfection
• Expect 20%
performance drop
• Only change if 20%
expected gain
• Account for
implementation time
• Make fewer, bigger
changes
• Track throughput
improvement
• Verify constraint
resolution
• Identify root constraint
• Repeat process
systematically
DS
by Roxanne
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