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SAP–LAP Framework: Indore Smart City

Situation

Rapid urbanization, congestion, and waste accumulation.

Aim: Sustainable city transformation with citizen-centric governance.

Smart City Mission covering ABD (742 acres) and Pan-City (276 sq. km).

Actor

Indore Smart City Development Limited (ISCDL).

Indore Municipal Corporation (IMC).

State and Central agencies, private firms, NGOs, and citizens.

Process

Integrated Command and Control Centre (ICCC).

Smart roads, non-motorized mobility, and riverfront redevelopment.

Intelligent Solid Waste Management, solar power, and smart poles.

Learning

Citizen engagement drives sustainability.

Data-driven decisions enhance efficiency.

Collaboration with startups and PPPs accelerates innovation.

Action

Scale up smart mobility and waste models.

Expand renewable energy and e-governance systems.

Strengthen cybersecurity and digital inclusion.

Performance

India’s Cleanest City for consecutive years.

Efficient service delivery and governance transparency.

Heritage-led, citizen-driven urban transformation.

Indore

by Bhavya

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