Validate the urgency of
needed change
Notify the ESM Manager
Create the Emergency
Change request with in
24 hours past S1
notification
Create Emergency
Change Record
Review the Change
Record
Change Manager
Join a bridge call
Present the
proposed change
Review Emergency
Change Request
Build & test if
possible
Implement the
Change
Invoke Incident
Management
Execute rollback/
backout plan
Finalize Change
Ticket
Close Change
Schedule PIR for
failed changes
by talk2host
