Collect free-text comments

Automatic text classification

Summarization

Topic filtering / categorization

Scalable processing

Real-time dashboards

Multilingual & code-mix support

Explainability / confidence

API / Backend integration

Frontend UI

Visualization (charts/wordcloud)

Transparency / public summaries

✔ users submit queries

✘ / Partial

✘

✔ (domain)

✔ moderate

✘ / Partial

Limited

✘

✔ EMR APIs

✔ clinician/admin

Partial

✘

✔ forms accept free text

✔ / Partial

✘ / Partial

✔ (manual/simple)

Variable

✘ / Partial

Limited (esp. India)

✘

Limited/public rare

✔ public UI/admin limited

✘ / Partial

Mixed (counts only)

✔ text input/CSV

✔ core feature

✔ / Partial

✔ clustering

✔ cloud/SaaS

✔ some

Varies

Partial

✔ API-first SaaS

Varies

✔

Varies

✔ NPA exports + UI uploads

✔ fine-tuned DistilBERT/BERT (F1/Acc eval)

✔ abstractive + extractive (Pegasus/T5/BART)

✔ supervised + unsupervised

✔ batch + streaming, Docker/cloud

✔ live (Plotly/React/PowerBI)

✔ multilingual transformers + spaCy

✔ LIME/SHAP + confidence

✔ FastAPI/Flask, Postman tested

✔ React, sentiment+summary+cloud

✔ WordCloud + Plotly + export

✔ CSV/PDF shareable summaries