Livoa LogoLivoa
Scope

Task (SFSC Metadata)

CNX Audio

Recordings

CII

AutoDialer
Reports
Task Data
& Audio
Recordings
Tasks with
Status "Close"
File Upload
Sequence
File Upload
Sequence
Exclusion Criteria
• Tasks without
call recordings
• Tasks not 'Closed'
• Tasks that fail
to process
AWS S3
Integration
Scenario 1
11 PM
Audio
Recordings
11:30 PM
Metadata
Scenario 3
Metadata
Next Day
Scenario 2
Both
Next Day

Sneha

by db

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