Issues / New request raised

Delivery Assurance
DA manager to creste the for Integrations requsst

AMS Cllent to raise the tick the ticket for Integrations request

Issues / New request / Ad-Hoc A:Hoc requests, Escalations, Approech validation raised

AMS and DA tickets to be assigned to SA/Lokendra

Assigned to Integrations consultants (in-House)

NEW INTEGRATION PATH (JIRA CREATION)
to JIRA Creation)

Delivery Assurance Request
DA Manager will crests ta JIRA s a,JRA and tag ta to Purob's team

AMS Request
Functional AMS resource will funher neste ite ,IRA JIRA and tag to SA

Note
1) Overall gvvernance and raporting will be be sowed hy Lokendra
2) DA falts to get access of Happy Fox

Integrations Team