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1. Strategic Layer (Topmost)


Vision & Goals: Digital Transformation, Farmer Empowerment, Operational Efficiency

KPIs: XIRR, ROE, Supply Chain Agility, CRM Adoption, AI Model Accuracy

2. Experience Layer (User Interfaces & Channels)

(Details to be added)

3. Application Layer (Digital Initiatives)


Split by Foundational Platforms:

๐Ÿ”ท ERP (Finance & Supply Chain)

- SAC Planning (P&L, BL, CF)

- Scheme Modelling

- Pricing Tool on BTP

- Multidimensional Profitability Analysis

- IBP for S&OP & Supply Planning

- License & Contract Management

- Agri Information System

- Barcode Linkage (Primary & Secondary)

๐Ÿ”ถ CRM (Sales & Marketing)

- Core CRM & Analytics

- CRM App for Field Force

- Agronomy Advisory

- AI-enabled Farmer Conversations

- Self-Service Channels

- Media Rooms

- SEO Website

๐ŸŸฃ HR

- Darwinbox Architecture

- AMS Enhancements

- GenAI Field Force Hiring

- Learning Management System

๐Ÿงช R&D

- Breeder Management System

- Lab Management System

๐Ÿ› ๏ธ IT & Infra

- ITSM Helpdesk

- VC Rooms

4. Data & Intelligence Layer

(Details to be added)

5. Integration Layer


- Middleware & APIs: SAP BTP, RESTful APIs, Event-Driven Architecture

- Data Pipelines: ETL/ELT for Data Lake, Real-time Sync for CRM/ERP

6. Infrastructure Layer

(Details to be added)

7. Governance & Compliance Layer


- Policies: Data Privacy, Access Control, Audit Logs

- Frameworks: ITIL, ISO 27001, GDPR (if applicable)

- Monitoring: Performance Dashboards, SLA Tracking

Enterprise Architecture

by Gus

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