• Orientation at time of joining for: - Regulatory compliance - Organization policy - Accreditation requirements • User manuals for system navigation • Refresher trainings annually or as required

• HR / MRD / Quality • IT / MRD • MRD

• Regulatory compliance – ✅ Done • Organization policy – ✅ Done • Accreditation requirements – ✅ Done • Refresher trainings – 🔘 To initiate

Ongoing, to be completed by Q3 2025

• Digitize paper records including consents • EMR enhancements to reduce duplication of documentation • Invest in technology to promote ease of documentation (e.g., voice recognition dictation)

• IT • Medical Records & Quality Committee

• Digitization – ✅ Done • EMR enhancements – 🔄 Ongoing • Voice recognition – 🔄 Ongoing

Ongoing