React Web App

React Native Mobile App

Node.js Server

Firebase Backend

MongoDB Database

Student Inquiry

Chatbot Receives Message

OpenAI API

Dialogflow

Trigger Suggestion Rules

Provide Information

Refer to Counsellor or Resource

Appointment Scheduling

Send Notification or Reminder

Follow-up Action

Log Interaction Data

Send Data to Admin Analytics

Chart.js Dashboard

PowerBI Dashboard

Admin Reviews Analytics