Livoa LogoLivoa
Ownership:


• QF: Claims & Royalty, SAP sync

• SAP: Financial postings

• LSQ: Optional visibility only

Spares Team
ASM/BSM/RSM
Accounts Team
«SAP»


SAP ERP (GRN/Credits)

<QF>


Q5: Claims Engine (validations, rate cards)

<QF>


Q6: Finance Sync Invoice(Credit/Debit)

<Store>


S2: OSP Ledger & Royalty

<Store>


R1: Rules & Rate Cards (FG/FMFG/Pri...)

<QF>


Q8: QF-LSQ Adapter

<LSQ>


LS: LSQ Intake for Finance Summary

Module 6 — Reverse Logistics & OEM Warranty Claim (Systems: QF + OEM + LOGI + SAP)
Technician
«QF»


Q2: Engineer App

«QF»


Q4: RMA Manager
(Defect capture, claim pack)

«QF»


Q10: Logistics Adapter

«QF»


Q3: Spares/Stock
(Mother Hub receipt)

«QF»


Q9: SAP Adapter

«OEM»


OEM Warranty Portal/Email

«Logistics»


Logistics Partner API

«Logistics»


Logistics Partner API

mka

by N

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