A Gen AI platform portal

B Static compliance and automation

C Solution/use case

D Analytics, logging, and monitoring

Gen AI shared data platform - Structure - Data store - Data tagging - Embeddings - Data quality - Data storage - Vector database - Vector cache and API - Data controls

User interface Business logic API Analytical model Prompt engineering Intent agent ML orchestration agent Data tier

Example IT systems ServiceNow SAP PeopleSoft Paycom

Cloud service providers Language processing Cloud foundational models Fine-tuning Inference Data science Model development and refinement Internally hosted foundation models Custom LLM*

Solution catalog (marketplace) Chat-bot Virtual agent Docs Q&A

Active portfolio Deployed solution POC Deployed solution MVP Deployed solution PROD Metrics Docs Links

Documentation Platform operations Gen AI learning

Code management CI/CD pipelines Automated control gates Stage control gates

Automation Audit and feedback LLM* audit LLM* build

Solution automation Use-case onboarding Security Governance processes Solution life cycle Responsible AI Hallucination mitigation Foundational governance