Livoa LogoLivoa
ITSI Predictive KPI Alerts
KPI Prediction JSON:


project_id, service_id,

kpi_name,

predicted_breach_minutes,

confidence

LLM Server Boundary
Risk Aggregator Service
Merged Risk State JSON:


service_id, failure_mode,

predicted_kpis, risk_score,

earliest_breach_minutes,

business_impact,

user_groups

KV Store: Risk State
Periodic LLM Catch-All


Check: Raw KPIs, trends,

anomalies

LLM Reasoning Service
ServiceNow Historical


Incidents / Dependencies

Risk State JSON

Potential Risk State


updates

Incident summaries, cross-


service info

LLM Input/Output
Input: Risk State JSON +


optional ServiceNow

enrichment

Output:


- Risk score

- Earliest breach

- Predicted KPIs

- User groups

- Recommended

actions

- Explanation

- ServiceNow

reasoning:

1. Historical incidents

2. Cross-service

dependencies

3. Unusual KPI

combinations

4. Verification /

enrichment

Structured JSON Output:


service_id, failure_mode,

risk_score,

earliest_breach_minutes,

user_groups,

predicted_kpis,

recommended_actions,

explanation,

service_now_reasoning

Dashboards / Notifications
Optional Ticket Creation
ServiceNow Ticketing

test

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